Solutions Hill

These Terms of Use ("Terms") govern your access to and use of Solutions Hill websites, the AD-X platform, and related Solutions Hill online services and features (collectively, the "Services"). By accessing or using the Services, you agree to these Terms. If you do not agree, you should not use the Services.

Our Privacy Policy describes how Solutions Hill collects, uses, stores, and protects information in connection with the Services and is incorporated into these Terms by reference where applicable.

1. Eligibility and Account Use

You must have the legal capacity to enter into these Terms and must use the Services only for lawful business or other permitted purposes. You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You agree to provide accurate information when creating or maintaining an account and to promptly update information when necessary. You may not access another person's account without authorization, circumvent authentication or security controls, or use the Services in a manner intended to compromise another user or Solutions Hill.

2. AD-X Services

AD-X provides business-growth and relationship-management tools that may include contact and audience management, distribution lists, prospect discovery, email marketing, automated workflows, content creation, referrals, affiliate features, sponsored campaigns, mutual advertising, and other related functionality.

Features may change, be added, be discontinued, or become subject to different subscription levels as the platform evolves. Availability of a feature does not guarantee that it will be appropriate or lawful for every user's particular business, audience, jurisdiction, or intended use.

3. Google Contacts and Third-Party Integrations

AD-X may allow you to connect third-party services, including Google, to perform user-requested functions. The Google Contacts import feature may request read-only access to Google Contacts and Google Other Contacts so that you can import available contact email addresses into your AD-X environment.

You represent that you are authorized to connect any third-party account that you connect to AD-X and to import or otherwise process the information you direct AD-X to access.

4. User Data, Contact Lists, and Audience Information

You retain responsibility for contact lists, prospect information, campaign data, content, files, and other information that you upload, import, discover, create, or manage through the Services. You are responsible for ensuring that you have the rights, permissions, notices, consents, or other lawful basis required to collect, import, store, process, and use such information.

You may not use AD-X to unlawfully harvest personal information, bypass privacy or consent requirements, obtain information through deceptive means, or use data in violation of applicable law or third-party rights.

5. Email Marketing, Communications, and Consent

AD-X may provide tools for email marketing, audience management, workflows, follow-up, and related communications. You are responsible for ensuring that communications sent using the Services comply with applicable laws and regulations, including requirements relating to sender identification, consent where required, unsubscribe mechanisms, suppression lists, deceptive subject lines, and other marketing practices.

You may not circumvent unsubscribe, opt-out, suppression, or consent controls provided by Solutions Hill. You must promptly honor legally required opt-out requests.

6. SMS, Voice, Sales, and Front Desk Features

Solutions Hill services may include SMS, voice, call handling, AI-assisted reception, sales-agent workflows, scheduling, and related communications functionality. You are responsible for obtaining all permissions and consents required for your use of these features and for complying with applicable calling, texting, recording, telemarketing, do-not-call, privacy, and consumer-protection requirements.

Technical or compliance controls provided by Solutions Hill are intended to support responsible use but do not replace your obligation to determine and comply with the laws applicable to your activities.

7. Artificial Intelligence Features

Certain Solutions Hill services may use artificial intelligence to assist with functions such as content generation, prospect research, workflow automation, customer interactions, or summarization. AI-generated information may be incomplete, inaccurate, or unsuitable for a particular purpose. You are responsible for reviewing AI-generated output before relying on it or communicating it to others.

You may not intentionally submit information to an AI-enabled feature unless you have the authority and lawful basis to do so.

8. Acceptable Use and Prohibited Conduct

You may not use the Services to:

• engage in fraud, deception, false advertising, unlawful spam, phishing, impersonation, or other unlawful conduct;
• violate the privacy, intellectual-property, contractual, publicity, or other rights of another person or organization;
• circumvent security, authentication, consent, suppression, opt-out, usage, billing, or technical controls;
• introduce malware, malicious code, or other material intended to disrupt or compromise the Services;
• access or attempt to access accounts, systems, or information without authorization;
• use automated means in a manner that materially disrupts the Services or violates applicable law or third-party terms; or
• use the Services for activities that Solutions Hill reasonably determines create material legal, security, fraud, abuse, or platform-integrity risks.

9. Advertising, Referrals, Affiliates, and Sponsored Campaigns

Users participating in advertising, referral, affiliate, sponsored campaign, or similar programs are responsible for ensuring that claims are truthful, not misleading, and appropriately substantiated. Required endorsements, sponsorships, material connections, and affiliate relationships must be clearly disclosed as required by applicable law.

Solutions Hill does not guarantee advertising performance, referrals, leads, conversions, revenue, earnings, or other business results.

10. Payments, Subscriptions, and Billing

Paid Services are subject to the pricing, subscription period, usage limits, billing frequency, and other terms presented when you purchase or subscribe. You authorize the applicable payment provider to process charges associated with your selected plan or purchase.

Failure to pay amounts when due may result in restriction, suspension, or termination of paid features or your account. Unless otherwise stated at purchase, refunds and returns are governed by Solutions Hill's Refund and Return Policy.

11. Intellectual Property

The Services, including Solutions Hill and AD-X software, interfaces, designs, text, graphics, logos, trademarks, workflows, databases, and other proprietary materials, are owned by or licensed to Solutions Hill and are protected by applicable intellectual-property laws.

Except as expressly permitted by Solutions Hill, you may not copy, reproduce, republish, distribute, frame, reverse engineer, commercially exploit, or create derivative works from protected portions of the Services. These Terms do not transfer ownership of Solutions Hill intellectual property to you.

You retain ownership of content you lawfully submit to the Services. You grant Solutions Hill the limited rights reasonably necessary to host, process, transmit, display, and otherwise handle that content to provide, secure, support, and operate the Services.

12. Third-Party Services

The Services may integrate with or link to third-party services. Third-party services operate under their own terms, policies, availability, and technical requirements. Solutions Hill is not responsible for independent third-party services or for changes, outages, restrictions, or actions taken by those providers.

13. Service Availability and Changes

Solutions Hill may modify, update, suspend, restrict, or discontinue portions of the Services when reasonably necessary for maintenance, security, compliance, product development, business operations, or other legitimate purposes. We do not guarantee uninterrupted or error-free availability.

14. Suspension and Termination

Solutions Hill may suspend or terminate access to some or all of the Services when reasonably necessary because of nonpayment, violation of these Terms, suspected fraud or abuse, security risks, unlawful conduct, third-party platform requirements, or other material risks to Solutions Hill, its users, or third parties.

Where appropriate, we may provide notice or an opportunity to address a violation, but immediate action may be taken when reasonably necessary to protect users, systems, data, legal rights, or platform integrity.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." SOLUTIONS HILL DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.

Solutions Hill does not guarantee specific leads, customers, sales, advertising results, campaign performance, revenue, earnings, AI output, search results, business outcomes, or other results from use of the Services.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLUTIONS HILL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLUTIONS HILL'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY YOU TO SOLUTIONS HILL FOR THE APPLICABLE SERVICE DURING THE PERIOD GIVING RISE TO THE CLAIM, OR, IF YOU PAID NOTHING FOR THE APPLICABLE SERVICE, TEN U.S. DOLLARS (US $10).

Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the limitations above may not apply to you. In those jurisdictions, liability will be limited to the maximum extent permitted by law.

17. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Solutions Hill, its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, costs, and reasonable attorneys' fees arising from your misuse of the Services, your content or data, your violation of these Terms, your violation of applicable law, or your infringement of another person's rights.

18. Compliance with Applicable Laws

Users are responsible for complying with laws and regulations applicable to their activities, including advertising, marketing, privacy, consumer protection, email, calling, texting, telemarketing, endorsements, and data protection requirements.

Solutions Hill may provide features intended to support compliance, but we do not represent that use of AD-X by itself makes a user's activities compliant with every law, regulation, industry requirement, or jurisdiction.

19. Governing Law

These Terms are governed by applicable law in the jurisdiction in which Solutions Hill operates, without regard to conflict-of-law principles, except where applicable law requires otherwise.

20. Changes to These Terms

Solutions Hill may update these Terms to reflect changes in the Services, integrations, laws, security practices, or business operations. The effective date at the top of this page will be updated when these Terms change. Your continued use of the Services after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

21. Contact Solutions Hill

These Terms apply to Solutions Hill's Services generally. Additional product-specific terms, subscription terms, policies, notices, or third-party requirements may apply to particular features.